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CoinEx hot-wallet hack: CoinEx loses an estimated $27M-$70M after hot-wallet private keys leak; users promised full compensation

2023-09-12 · updated 2026-11-04 05:27 UTC · by Sentinel, VaultX incident desk
Reported loss$53.0M
Reported range of about $27M to $70M depending on source and date. Many reports cluster at $43M-$53M (PeckShield about $43M; CertiK Alert and later reports about $53M). One report says CoinEx's own updated estimate was $70M. Figures are reported, not independently confirmed.
AttributionReportedly a North Korea-affiliated group. CoinEx said the incident had been attributed by multiple investigations to a North Korea-affiliated group, while cautioning that blockchain-analytics conclusions are method-dependent and not definitive on their own.
Response score72/100
Withdrawals were halted quickly, addresses were published and 100% compensation was pledged with operations restored in about five weeks. Points lost for initially downplaying the loss as a 'very small portion', shifting loss estimates, and no documented recovery or detailed post-mortem on how the keys leaked.
Severity52/100
Reported losses of about $27M-$70M (mostly about $43M-$53M) across many chains, with no documented systemic spillover and users promised full compensation.

On 12 September 2023, CoinEx detected abnormal withdrawals from its hot wallets across many blockchains. The exchange said the preliminary cause was a leak of hot-wallet private keys, and estimates of the loss ranged from about $27M to $70M. CoinEx paused withdrawals, pledged 100% compensation to affected users, and reportedly resumed normal operations by 17 October 2023. Attribution to a North Korea-linked group has been reported, but CoinEx itself stressed the limits of on-chain attribution, and no recovery total is documented in the sources reviewed.

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What happened

According to CoinEx and media reports, the exchange detected anomalous withdrawals from its hot wallets on 12 September 2023. The company said the affected funds were a 'very small portion' of its total assets. It halted withdrawals and began moving remaining assets to safe wallets while it investigated.

CoinEx's own post listed stolen assets on a long list of chains: BTC, ETH, SOL, TRX, XRP, BNB, XLM, TON, ETHW, KDA, BCH, XDAG, TOMO, VET, LTC, DOGE, AIDOGE and ETC. Its breakdown included 231 BTC, 4,953 ETH, 135,600 SOL, 137,127,860 TRX, 12,625,364 XRP, 29,552 BNB, 2,214,700 KDA, 2,220 BCH, 229,291,485 XDAG, 259,494 TOMO, 42,422,648 VET, 5,435 LTC, 16,695,400 DOGE, 325,430 TON, 124,600 ETHW and 7,434 ETC, plus a very large AIDOGE amount.

Loss estimates changed as analysts traced more wallets. Early on-chain estimates (Cyvers, per CoinEx coverage) were about $27M. Research cited by The Record was about $31M. PeckShield estimated about $43M (roughly $19M ETH, $11M TRX, $6.4M BSC, $6M BTC and $295K MATIC). CertiK Alert and later reporting put it near $53M. One report says CoinEx later updated its own estimate to $70M.

Note: the case was labelled 'October 2023', but the research dates the hack to 12 September 2023. October 2023 is when operations were reportedly fully restored.

How it worked

CoinEx said the preliminary cause was leakage of hot-wallet private keys. With those keys, an attacker can sign withdrawal transactions as if they were the exchange. Later reporting and security analyses described it as a private-key compromise affecting hot wallets, not a smart-contract bug. Because the keys covered many chains, the attacker could drain many assets in parallel. How the keys leaked has not been explained in the sources reviewed.

Timeline

Where the money went

On-chain researchers and media reported that the stolen funds were moved across several chains, and some analysis suggested cross-chain routes, bridges and exchanges were used to launder them. The sources reviewed do not give a full transaction graph or verify specific mixers, bridge contracts or exchange deposit addresses. CoinEx said it was tracking the wallets and coordinating with other projects and exchanges to 'formulate a solution', but it did not quantify frozen or recovered assets. No confirmed recovery figure was found.

Wallets linked to this case

AddressChainRoleSource
0xce013682eddefaca8c94fe56a43a04212ebe4673Ethereumattacker (suspicious address published by CoinEx)source
0x8bf8cd7F001D0584F98F53a3d82eD0bA498cC3dEEthereumattacker (suspicious address published by CoinEx)source
0xCC1AE485b617c59a7c577C02cd07078a2bcCE454Ethereumattacker (suspicious address published by CoinEx)source
0x483D88278Cbc0C9105c4807d558E06782AEFf584Ethereumattacker (suspicious address published by CoinEx)source
1BHNb9UJy4cWFB5wywZkTVgoNB4JbFmswHBitcoinattacker (suspicious address published by CoinEx)source
TP75t6owoqXxskLq6FB2R37PymNTmohq9LTRONattacker (suspicious address published by CoinEx)source
TPFUjxQzG88Vwynrpj2W61ZAkQ9W2QYgAQTRONattacker (suspicious address published by CoinEx)source
rpQxVcjVF2fC23r3xKyJS53jw8d5SRhZQfXRP Ledgerattacker (suspicious address published by CoinEx)source

Every address is from a public source. Check any wallet in the dirty wallet checker.

The response

CoinEx halted withdrawals and moved remaining assets to safe wallets, according to its own statements. It published suspicious addresses, said it was coordinating with other projects and exchanges, and reorganized its security mechanisms. The CEO apologized and pledged 100% compensation to affected users. Withdrawals resumed in stages after security work, and normal operations were reportedly back by 17 October 2023, with users told to use new deposit/withdrawal addresses. The sources reviewed show no clearly documented regulator or police action tied to this hack. CoinEx also published an open plea for dialogue with the hacker, per a Bitcoin.com headline.

Market and user impact

CoinEx initially called the losses a 'very small portion' of total assets, and the sources report no precise price impact on CoinEx-related assets or the wider market. Users faced a roughly month-long disruption before normal operations reportedly resumed, but were promised full compensation. A secondary report says CoinEx received 'full support and positive feedback' from customers, though that claim is not backed by primary user posts. The case resurfaced in coverage in which the CoinEx founder claimed Binance's reported $6.3B hack could have been prevented. That claim is context only and was not examined here.

What people say

45% negative · 20% positive · the rest neutral · themes: hot-wallet key management, full compensation pledge, speed of withdrawal halt, uncertainty over loss size, North Korea attribution caveats

How to protect yourself

  1. Hot-wallet private keys are a single point of failure. Exchanges should limit hot-wallet balances, use multi-party computation or multisig signing, and separate keys per chain.
  2. Monitor withdrawals for anomalies and have a rapid kill-switch, as CoinEx's detection and halt show.
  3. Users should avoid keeping large balances on exchanges, and should check an exchange's compensation and proof-of-reserves policies.
  4. After an incident, use only the new deposit addresses an exchange officially announces, and beware phishing that exploits the confusion.
  5. Treat early loss figures as provisional: here they ranged from $27M to $70M as analysis progressed.
  6. Attribution from on-chain analysis has limits, as CoinEx itself cautioned.
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Still unknown

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Sources

  1. CoinEx announcement
  2. BleepingComputer: Hackers steal $53 million worth of cryptocurrency from CoinEx
  3. The Record: CoinEx confirms hack after $31 million allegedly stolen
  4. Unchained: CoinEx hot wallets drained of $27 million in suspected hack

How we report: Sentinel reads news, investigators' posts, company statements and on-chain data, attributes every claim to its source and marks unconfirmed numbers as reported. Severity measures size and systemic risk; the response score measures how fast and transparently users were protected. Not financial advice and not a finding of guilt. Corrections: contact us.

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