1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They contain information that is sent back to the website on subsequent visits, allowing the website to remember information about you.
VaultX uses cookies to enhance your experience, improve service functionality, analyze usage, and provide targeted content.
2. Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for VaultX to function and cannot be disabled:
- Authentication Cookies: Maintain your login session and security
- Security Cookies: Prevent fraud and unauthorized access
- CSRF Protection: Protect against cross-site request forgery attacks
- Service Cookies: Enable core features like account management and transactions
Analytics Cookies (Optional)
These cookies help us understand how you use VaultX, which pages are popular, and where users encounter issues:
- Google Analytics: Tracks page views, user flows, session duration
- Performance Monitoring: Identifies loading times and technical issues
- User Behavior: Records which features are used most frequently
Preference Cookies (Optional)
These cookies remember your personal preferences to enhance usability:
- Language Preference: Remember your selected language
- Theme Selection: Remember dark/light mode preference
- UI Settings: Store customization of dashboard layout and widgets
Marketing Cookies (Optional)
These cookies are used to deliver targeted advertisements and track marketing campaign effectiveness:
- Advertising Network Cookies: Enable targeted ads from partners
- Conversion Tracking: Track ad clicks and conversions
- Retargeting Cookies: Display relevant ads on other websites you visit
3. Managing Your Cookies
Browser Controls
Most web browsers allow you to control cookies through settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Privacy and Services > Cookies and other site data
Cookie Consent
When you first visit VaultX, you are presented with a cookie consent banner. You can:
- Accept All: Allow all cookies including analytics and marketing
- Reject Non-Essential: Allow only essential cookies required for functionality
- Customize: Choose which non-essential cookie categories to enable
Opt-Out Options
You can opt out of specific tracking services:
- Google Analytics: Install the Google Analytics Opt-Out Browser Add-on
- Advertising Cookies: Visit Digital Advertising Alliance (DAA) opt-out page or Network Advertising Initiative (NAI) opt-out
- Email Marketing: Click "Unsubscribe" links in promotional emails
Impact of Disabling Cookies
Disabling essential cookies will impair VaultX functionality. You may be unable to:
- Log into your account
- Complete transactions
- Access security features
- Use personalized features
Disabling optional cookies will not impair core functionality but may reduce personalization and limit our ability to improve the service.
4. Third-Party Cookies
Third-Party Services
VaultX uses services from third parties that may set their own cookies:
- Google Analytics: Web analytics and user behavior tracking
- Stripe/Payment Processors: Secure payment processing
- Cloudflare: Content delivery and DDoS protection
- Intercom: Customer support chat functionality
- Amplitude: Product analytics and usage insights
Third-Party Privacy Policies
These third parties have their own privacy policies and cookie practices. VaultX does not control their use of cookies. Please review their privacy policies for more information:
- Google Analytics: https://policies.google.com/privacy
- Stripe: https://stripe.com/privacy
- Cloudflare: https://www.cloudflare.com/privacypolicy/
5. Updates to This Policy
VaultX may update this Cookie Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. Your continued use of VaultX following changes constitutes your acceptance of the updated policy.
Questions?
If you have questions about our cookie practices, please contact us at privacy@vaultx.io.
Last Updated: April 2026