Privacy Policy

VaultX is a free crypto information website and toolset at vaultx.llc, run by Vaultio ("we", "us"). You can reach us any time through our contact page.

We do not hold your funds, private keys or seed phrases. We will never ask you for them.

• Anonymous visit analytics. A random visitor ID generated in your browser, the page you viewed, the website you came from (domain only, or a utm_source tag) and key actions on the site. We do not store IP addresses in this analytics data and there is no personal data in it.
• Email address or Telegram account, only if you subscribe. If you sign up for the daily brief or alerts, we store the email address or Telegram identifier you provide, so we can send you what you asked for. You can unsubscribe at any time.
• Contact messages. If you use the contact form, we receive the name, email and message you type, so we can reply.
• Wallet addresses, only when you connect a wallet. A connected wallet address is used to show balances and prepare swap quotes. Transactions are signed in your own wallet. We never have custody of your assets or keys.

Questions to Ask Vex, our site assistant. Common questions are answered on our server; other questions are sent to an AI provider (via OpenRouter) to write the answer. Please don't type personal details into it. We keep only a daily counter per visitor, based on a one-way hash of the connection address, to stop abuse; we don't keep the questions. We do not sell personal data.

Our own analytics does not use cookies. It stores one anonymous random ID in your browser's local storage (key vx_vid). The site may also store small preferences in local storage, such as your selected language or demo-simulator state. You can clear this at any time in your browser settings.

Third-party services we link to or embed (see below) may set their own cookies or storage under their own policies.

We work with the following services. When you use them, they handle data under their own terms and privacy policies:

• Exchange and card partners: Changelly, SimpleSwap, ChangeNOW, Exolix. If you start an exchange, you are taken to or served by these providers, who may require details such as a destination address or identity checks.
• Swap and DEX routing: KyberSwap, Uniswap, Jupiter. Quotes and swaps run through their protocols and your own wallet.
• Hardware wallet affiliate: Trezor. We link to Trezor with an affiliate link.
• Email delivery: Resend, which sends our emails on our behalf.
• Messaging: Telegram, for our bot, alerts and business contact.
• Hosting and libraries: fonts and scripts loaded from public CDNs such as Google Fonts and cdnjs.

We share with these services only what is needed for the feature you chose to use.

We publish our own content (market briefs, short videos and posts) to our own accounts on YouTube, TikTok, Facebook and Bluesky. We use these platforms' official publishing tools and APIs only to post our own content to our own accounts.

For TikTok specifically: we do not collect personal data of TikTok users beyond what is needed to publish our own videos to our own account. We do not read, scrape, store or sell data about TikTok viewers, followers or commenters, and we do not use TikTok data for advertising profiles. Data you give to those platforms is governed by their own privacy policies.

• To run and improve the website and understand which pages are useful.
• To send the emails or Telegram messages you asked for.
• To answer your messages and requests.
• To prevent abuse and keep the service secure.

We keep data only as long as it is needed for the purpose it was collected for. Subscription details are kept until you unsubscribe or ask us to delete them. Contact messages are kept as long as needed to handle your request. Anonymous analytics contains no personal identifiers.

You can ask us to access, correct or delete data we hold about you (for example your email or Telegram subscription) by writing through our contact page. Please include the email address or Telegram account concerned. You can also unsubscribe from any message, clear your browser's local storage to reset your anonymous ID, or disconnect your wallet at any time.

VaultX is not directed to children and is intended for adults aged 18 or over. We do not knowingly collect data from anyone under 18. If you believe a minor has given us data, contact us and we will delete it.

We may update this policy as the site changes. The version on this page is always the current one. Questions: contact us. See also our Terms of Service.